჻ Property Damage: Guests will be responsible for any loss or damage to hotel property caused by themselves or anyone for whom they are responsible. In the event of damage to hotel property, the guest must cover the cost of all damage.

჻ Use of Flammable Products, Fireworks, and Kitchen Appliances: The safety of our guests, staff, and this facility is extremely important to us. It is strictly forbidden to prepare food in the rooms with any type of kitchen appliance (except the existing appliances in the room). This includes, but is not limited to hot plates, toaster ovens, water heaters, rice cookers, fuels, open flames, barbecue grills, burners, heating appliances, or any other items intended for cooking. Open fires, flames, or cooking grills, whether charcoal or gas, fireworks, candles, incense, and essential oils (diffusers, vaporizers, etc.) are not permitted anywhere on hotel property. The use or presence of any of the aforementioned items and actions will incur a minimum fine of USD $250.00.

჻ Firearms and Weapons: The safety of our guests and staff is extremely important to us. Therefore, the carrying and use of firearms and weapons on the hotel premises is prohibited. Guests and vendors who do not comply with our policy may be asked to leave the hotel premises and may be subject to further legal action. Exempt from this policy are law enforcement officers and designated military personnel who are on duty and required to carry firearms in the performance of their duties. No exemption to this policy is permitted for private persons, including those licensed and permitted to carry a firearm openly or concealed under local, state, or federal law.

჻ Security Cameras: Security cameras are placed throughout the property in public spaces for the safety of our guests and facilities. Anyone on the property can be searched. Camera footage is only monitored by hotel management in the event of reviewing a security or safety violation.

჻ Guest Complaints: Any complaints/comments regarding the stay in our properties should be submitted directly to the hotel management as soon as possible so that it can be dealt with in the shortest possible time.

჻ In case of emergency or fire: If an emergency arises inside your room or anywhere on hotel property, please leave the hotel property immediately. If possible, notify a staff member in the event of a fire or other emergency.

჻ Rights of the hotel administration: All guests must behave in a respectable manner, without disturbing other guests within the hotel premises. In case of non-compliance with the Hotel Policies, the Hotel Management has the right to request any guest to vacate his room or other areas of the Hotel immediately, without prior notice and without giving any reason, and the Guest will be obliged to vacate when requested. In case of non-compliance, the Hotel Management has the right to remove the luggage and belongings from the room occupied by the Guest. The Hotel Management has the right to refuse to admit or reject the service or accommodation in the hotel or can expel a person, without reimbursement, who refuses to comply with the rules and policies of the Hotel.

჻ Government Rules and Regulations: All guests are requested to comply with, confirm and be bound by all applicable laws and regulations and government rules and regulations of Colombia.

჻ Terms and conditions: Casa Galú Boutique Hotel makes every effort to ensure that all information that appears on its website, social networks and marketing campaigns is accurate. However, no warranty, expressed or implied, is made that the information provided on this website is error-free. Casa Galú Boutique Hotel is not responsible for errors and/or omissions, and reserves the right to modify the information published at any time and without prior notice. Changes and Modifications to Hotel Policies – Casa Galú Boutique Hotel reserves the right to amend, modify, change, cancel, vary or add to these Hotel Policies or the arrangements and content presented on our Hotel’s website at any time. moment without notice. Please visit our website regularly for updates to hotel policies. Any changes to these Hotel Policies that occur prior to your departure are considered part of your booking agreement with us. A copy of these Privacy Policieshe hotel is listed on our website and is available from reception staff upon request.