Casa Galú

ONE WITH NATURE

Hidden treasure, where the jungle bathes in the golden beaches of Colombia's Caribbean Sea

We are located in a quiet, private and safe corner of Capurganá. A haven from the hustle of the city, our boutique hotel offers luxurious facilities built in harmony with the natural surroundings, and personalized attention destined to create meaningful experiences for each guest. This tropical paradise takes its name from the native Guna Yala language, formerly known as Kuna or Cuna, and means Sacred Land. Casa Galú is your "home in this sacred land".

Stay

Options

PRIVATE

Cabins

$550

.000COP*

nightly rate/couple

*Includes breakfast, dinner and tourist insurance.

PRIVATE

Bedrooms

$550

.000COP*

nightly rate/couple

*Includes breakfast, dinner and tourist insurance.

OUR

Regulations

This property has the following check-in and check-out times:
Check-in: 2 PM   |  Check-out: 11 AM

*We are happy to store your bags for you if your travel plans fall outside of these times.
CANCELLATION POLICIES:
჻ Full Deposit Refund: if cancelled more than 5 days before arrival. If cancelled 5 days or less before arrival date you will be charged the full deposit amount, which is equal to one night’s stay of total reservation.
TERMS AND CONDITIONS
At Casa Galú Boutique Hotel we strive to provide our guests with an exceptionally clean, safe and friendly hotel experience. In order to make your stay as pleasant as possible, we have established the following Hotel Policies which are considered part of our reservation agreement with you. As a guest of Casa Galú Boutique Hotel, and by reading and signing your hotel registration, you agree to comply with all our hotel policies, terms and conditions and procedures.

჻ Check-in time: 2 PM – We are always happy to accommodate early arrivals when hotel occupancy allows or we can store your luggage with us.
Guest registration forms must be signed upon arrival. Please present your ID card or passport, as well as a valid major credit card at check-in. Visitors must present personal documents for Hotel records.

჻ Check-out time: 11 AM – You can request a late check-out at the reception. Extension will be given depending on availability.

჻ 100% Smoke Free – Casa Galú Boutique Hotel has a non-smoking policy in all rooms and public areas. A designated smoking area is provided outside the main entrance. A cleaning fee will be added to the room bill if guests do not follow our no-smoking policy.

჻ Breakfast and dinner: Breakfast and dinner are included in the price of the room. Menus are created based on the freshest ingredients available. If you have any food allergies or special dietary requirements, please let us know in advance of your stay so we can plan accordingly.
– Breakfast is served daily from 6:30 AM to 9:00 AM
– Dinner is served daily from 6:30 PM to 8:00 PM.

჻ Guest Registration: The names of all guests occupying the room must be recorded at check-in. We require a valid photo identification card or passport from all guests over the age of 18.

჻ Reservations and Payments: All reservations must be guaranteed with a valid major credit card.

჻ Deposits: The deposit is due at the time of booking and consists of the first night’s rate. Please note that the first night’s rate includes all rooms and additional guests listed on your reservation. A confirmation email will be sent to you when your reservation and deposit payment have been confirmed.

჻ Cancellations and no-shows: You can cancel your reservation 6 or more days in advance for a full refund of the deposit. No refund will be given for reservations canceled within 5 days (5 days or less) of the scheduled check-in day. If you do not show up for your scheduled reservation and no prior communication has been given, you will not receive any refund of the deposit.

჻ Children Policy: Children under 5 years old stay free when sharing a room with one or more paying adults.

჻ Room keys: Room keys are given to registered guests. Please return room keys to a member of staff at Check-out.

჻ Free Wi-Fi: WiFi access is free for registered guests. The network and password are provided when registering for Check-in. pet policy

჻ Pets: Our accommodation does not allow pets.

჻ Airport Transfer: We can arrange airport transportation upon request and for an additional fee (usually around COP $5,000.00 per person). Please contact a staff member for more information.

჻ Housekeeping Services: Room cleaning is done daily. If you do not wish to have your room serviced or cleaned please inform hotel staff.

჻ Loss or damage to guest belongings: Casa Galú Boutique Hotel assumes no responsibility for lost, misplaced, stolen or damaged valuables or belongings. If you discover that you have left something of value behind, please contact us immediately and we will try to help you locate your lost item.

჻Visitors: The safety of our guests, staff, facilities and local community is extremely important to us. Therefore, unregistered visitors will not be allowed on the hotel property. To add additional guests to your reservation, please contact Management. Please note that in order to register a guest, we will need you to fill out a full contact form and provide a valid photo ID or passport, and an additional fee will be added to your reservation. Additional guests under the age of 18 cannot be added or registered to your reservation after the check-in process has been completed. Violation of our visitor policy will result in a fine of USD $500.00 added to your reservation. Casa Galú reserves the right to evict any guest involved in the violation of this policy.

჻ Property Damage: Guests will be responsible for any loss or damage to hotel property caused by themselves or anyone for whom they are responsible. In the event of damage to hotel property, the guest must cover the cost of all damage.

჻ Use of Flammable Products, Fireworks, and Kitchen Appliances: The safety of our guests, staff, and this facility is extremely important to us. It is strictly forbidden to prepare food in the rooms with any type of kitchen appliance (except the existing appliances in the room). This includes, but is not limited to hot plates, toaster ovens, water heaters, rice cookers, fuels, open flames, barbecue grills, burners, heating appliances, or any other items intended for cooking. Open fires, flames, or cooking grills, whether charcoal or gas, fireworks, candles, incense, and essential oils (diffusers, vaporizers, etc.) are not permitted anywhere on hotel property. The use or presence of any of the aforementioned items and actions will incur a minimum fine of USD $250.00.

჻ Firearms and Weapons: The safety of our guests and staff is extremely important to us. Therefore, the carrying and use of firearms and weapons on the hotel premises is prohibited. Guests and vendors who do not comply with our policy may be asked to leave the hotel premises and may be subject to further legal action. Exempt from this policy are law enforcement officers and designated military personnel who are on duty and required to carry firearms in the performance of their duties. No exemption to this policy is permitted for private persons, including those licensed and permitted to carry a firearm openly or concealed under local, state, or federal law.

჻ Security Cameras: Security cameras are placed throughout the property in public spaces for the safety of our guests and facilities. Anyone on the property can be searched. Camera footage is only monitored by hotel management in the event of reviewing a security or safety violation.

჻ Guest Complaints: Any complaints/comments regarding the stay in our properties should be submitted directly to the hotel management as soon as possible so that it can be dealt with in the shortest possible time.

჻ In case of emergency or fire: If an emergency arises inside your room or anywhere on hotel property, please leave the hotel property immediately. If possible, notify a staff member in the event of a fire or other emergency.

჻ Rights of the hotel administration: All guests must behave in a respectable manner, without disturbing other guests within the hotel premises. In case of non-compliance with the Hotel Policies, the Hotel Management has the right to request any guest to vacate his room or other areas of the Hotel immediately, without prior notice and without giving any reason, and the Guest will be obliged to vacate when requested. In case of non-compliance, the Hotel Management has the right to remove the luggage and belongings from the room occupied by the Guest. The Hotel Management has the right to refuse to admit or reject the service or accommodation in the hotel or can expel a person, without reimbursement, who refuses to comply with the rules and policies of the Hotel.

჻ Government Rules and Regulations: All guests are requested to comply with, confirm and be bound by all applicable laws and regulations and government rules and regulations of Colombia.

჻ Terms and conditions: Casa Galú Boutique Hotel makes every effort to ensure that all information that appears on its website, social networks and marketing campaigns is accurate. However, no warranty, expressed or implied, is made that the information provided on this website is error-free. Casa Galú Boutique Hotel is not responsible for errors and/or omissions, and reserves the right to modify the information published at any time and without prior notice. Changes and Modifications to Hotel Policies – Casa Galú Boutique Hotel reserves the right to amend, modify, change, cancel, vary or add to these Hotel Policies or the arrangements and content presented on our Hotel’s website at any time. moment without notice. Please visit our website regularly for updates to hotel policies. Any changes to these Hotel Policies that occur prior to your departure are considered part of your booking agreement with us. A copy of these Privacy Policieshe hotel is listed on our website and is available from reception staff upon request.

Check-in time
2:00 PM
We are always happy to accommodate early arrivals when hotel occupancy allows or we can store your luggage with us. Guest registration forms must be signed upon arrival. Please present your ID card or passport, as well as a valid major credit card at check-in. Visitors must present personal documents for Hotel records.
Check-out time
11:00 AM
You can request a late check-out at the reception. Extension will be given depending on availability.
100% Smoke Free
Casa Galú Boutique Hotel has a non-smoking policy in all rooms and public areas. A designated smoking area is provided outside the main entrance. A cleaning fee will be added to the room bill if guests do not follow our no-smoking policy.
Breakfast and dinner
Breakfast and dinner are included in the price of the room. Menus are created based on the freshest ingredients available. If you have any food allergies or special dietary requirements, please let us know in advance of your stay so we can plan accordingly.

– Breakfast is served daily from 6:30 AM to 9:00 AM.

– Dinner is served daily from 6:30 PM to 8:00 PM.
Guest Registration
The names of all guests occupying the room must be recorded at check-in. We require a valid photo identification card or passport from all guests over the age of 18.
Reservations and Payments
All reservations must be guaranteed with a valid major credit card.
Deposits
The deposit is due at the time of booking and consists of the first night’s rate. Please note that the first night’s rate includes all rooms and additional guests listed on your reservation. A confirmation email will be sent to you when your reservation and deposit payment have been confirmed.
Cancellations and no-shows
You can cancel your reservation 6 or more days in advance for a full refund of the deposit. No refund will be given for reservations canceled within 5 days (5 days or less) of the scheduled check-in day. If you do not show up for your scheduled reservation and no prior communication has been given, you will not receive any refund of the deposit.
Children Policy
Children under 5 years old stay free when sharing a room with one or more paying adults.
Room keys
Room keys are given to registered guests. Please return room keys to a member of staff at Check-out.
Free Wi-Fi
WiFi access is free for registered guests. The network and password are provided when registering for Check-in. pet policy
Pets
Our accommodation does not allow pets.
Airport Transfer
We can arrange airport transportation upon request and for an additional fee (usually around COP $5,000.00 per person). Please contact a staff member for more information.
Housekeeping Services
Room cleaning is done daily. If you do not wish to have your room serviced or cleaned please inform hotel staff.
Loss or damage to guest belongings
Casa Galú Boutique Hotel assumes no responsibility for lost, misplaced, stolen or damaged valuables or belongings. If you discover that you have left something of value behind, please contact us immediately and we will try to help you locate your lost item.
Visitors
The safety of our guests, staff, facilities and local community is extremely important to us. Therefore, unregistered visitors will not be allowed on the hotel property. To add additional guests to your reservation, please contact Management. Please note that in order to register a guest, we will need you to fill out a full contact form and provide a valid photo ID or passport, and an additional fee will be added to your reservation. Additional guests under the age of 18 cannot be added or registered to your reservation after the check-in process has been completed. Violation of our visitor policy will result in a fine of USD $500.00 added to your reservation. Casa Galú reserves the right to evict any guest involved in the violation of this policy.
Property Damage
Guests will be responsible for any loss or damage to hotel property caused by themselves or anyone for whom they are responsible. In the event of damage to hotel property, the guest must cover the cost of all damage.
Use of Flammable Products, Fireworks, and Kitchen Appliances
The safety of our guests, staff, and this facility is extremely important to us. It is strictly forbidden to prepare food in the rooms with any type of kitchen appliance (except the existing appliances in the room). This includes, but is not limited to hot plates, toaster ovens, water heaters, rice cookers, fuels, open flames, barbecue grills, burners, heating appliances, or any other items intended for cooking. Open fires, flames, or cooking grills, whether charcoal or gas, fireworks, candles, incense, and essential oils (diffusers, vaporizers, etc.) are not permitted anywhere on hotel property. The use or presence of any of the aforementioned items and actions will incur a minimum fine of USD $250.00.
Firearms and Weapons
The safety of our guests and staff is extremely important to us. Therefore, the carrying and use of firearms and weapons on the hotel premises is prohibited. Guests and vendors who do not comply with our policy may be asked to leave the hotel premises and may be subject to further legal action. Exempt from this policy are law enforcement officers and designated military personnel who are on duty and required to carry firearms in the performance of their duties. No exemption to this policy is permitted for private persons, including those licensed and permitted to carry a firearm openly or concealed under local, state, or federal law.
Security Cameras
Security cameras are placed throughout the property in public spaces for the safety of our guests and facilities. Anyone on the property can be searched. Camera footage is only monitored by hotel management in the event of reviewing a security or safety violation.
Guest Complaints
Any complaints/comments regarding the stay in our properties should be submitted directly to the hotel management as soon as possible so that it can be dealt with in the shortest possible time.
In case of emergency or fire
If an emergency arises inside your room or anywhere on hotel property, please leave the hotel property immediately. If possible, notify a staff member in the event of a fire or other emergency.
Rights of the hotel administration
All guests must behave in a respectable manner, without disturbing other guests within the hotel premises. In case of non-compliance with the Hotel Policies, the Hotel Management has the right to request any guest to vacate his room or other areas of the Hotel immediately, without prior notice and without giving any reason, and the Guest will be obliged to vacate when requested. In case of non-compliance, the Hotel Management has the right to remove the luggage and belongings from the room occupied by the Guest. The Hotel Management has the right to refuse to admit or reject the service or accommodation in the hotel or can expel a person, without reimbursement, who refuses to comply with the rules and policies of the Hotel.
Government Rules and Regulations
All guests are requested to comply with, confirm and be bound by all applicable laws and regulations and government rules and regulations of Colombia.
Terms and conditions
Casa Galú Boutique Hotel makes every effort to ensure that all information that appears on its website, social networks and marketing campaigns is accurate. However, no warranty, expressed or implied, is made that the information provided on this website is error-free. Casa Galú Boutique Hotel is not responsible for errors and/or omissions, and reserves the right to modify the information published at any time and without prior notice. Changes and Modifications to Hotel Policies – Casa Galú Boutique Hotel reserves the right to amend, modify, change, cancel, vary or add to these Hotel Policies or the arrangements and content presented on our Hotel’s website at any time. moment without notice. Please visit our website regularly for updates to hotel policies. Any changes to these Hotel Policies that occur prior to your departure are considered part of your booking agreement with us. A copy of these Privacy Policieshe hotel is listed on our website and is available from reception staff upon request.
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